K9 CLIENTS.
Q:
Does 780 train puppies?
A: Yes, check out our
puppy classes page.
Q:
Can 780 help intact male or female dogs?
A: Yes, the choice to neuter, spay, or alter to breed standards is the owners.
Beware quick fixes, such as neutering, suggested by veterinarians & trainers.
(Scroll down in this box to keep reading.)
Q:
Can 780 help reactive or aggressive dogs?
A: Yes, our staff & amenities specialize in the more challenging temperaments.
Q:
Can 780 help Pit Bulls?
A: Yes, we have been partnered with PBFL for 8 years, all breeds are welcome.
Q:
Can 780 help high-drive K9's?
A: Yes, our members include 1
st responder canines such as Search & Rescue, EPS, & RCMP canines.
We also have personal protection K9's of our own.
BEHAVIOURAL.
Q:
What behaviour patterns & issues can 780 help with?
A: Separation anxiety, destructive, hyper-active, barking, digging, jumping, fence fighting, human & dog reactive, resource guarding, dangerous adult dogs, impulse control, focus, fearful, excitable.
COMMANDS.
Q:
What commands can 780 help with?
A: Basic, intermediate, & advanced.
Crating, leash manners, sit, down, heel, come, drop, take, fetch, speak, tug, leave-it; anything.
ADVANCED SKILLS.
Q:
What do you mean by advanced skills?
A: Socialization, integration, service, therapy, emotional support, guide, good neighbour testing, protection, guard, k-9, police, search and rescue, tracking, agility, scent detection, leash reactivity.
Q:
Can 780 help with showing in the ring?
A: Yes, we help the handler to dog relationship thru communication for Gaiting, Stacking, & Judges Exam results.
METHODS.
Q:
What kind of training methods does 780 use?
A: Every dog is unique.
Depends on age, sex, breed(s), drives, history, personality, core characteristics, & trust in your relationship.
FACILITIES.
Q:
Does 780 have indoor & outdoor amenities?
A: Yes, we have 2 octagon buildings & 4 fenced dog parks for obedience summer thru winter.
Q:
How does 780 control the environment?
A: We provide distractions, as needed, whether human or K9's.
IN THE COMMUNITY.
Q:
What awards has 780 won?
A:
People's Choice 2016,
Best Business 2019 &
2020.
Q:
What accreditations & certifications does 780 hold?
A:
Better Business Bureau,
Edmonton Chamber of Commerce,
IACP,
PIJAC,
CAPDT,
Kennel Management, &
Certified Master Trainer.
Q:
What reference letters does 780 hold?
A:
PBFL,
SCARS,
PMRF,
4H Alberta, &
DCAS.
CONSULTATIONS.
Q:
How long are training consults?
A: 30 mins max.
Canines aren't used to being led consistently by their owner so they saturate soon.
Q:
What will we work on during the consult?
A: Whatever's necessary to reach your goals.
Q:
Does the whole family need to attend?
A: Not required, but helpful. Especially for the initial lesson.
We understand some folks work out-of-town and can't always make it.
Q:
How much are consults?
A: $25
Q:
Do I have to pre-pay before booking a consult?
A: No, pay after the service if you're happy.
100% MONEY-BACK GUARANTEE.
Q:
If I'm not happy with my consult, do I have to pay?
A: No, if not completely satisfied with your consult, enjoy our 100% money-back guarantee.
Worst case scenario, it was some travel time and gas.
Q:
Does the guarantee apply to purchased lessons?
A: No, only the consult.
If you're unsure about booking, consider reading our
reviews page.
PRICING.
Q:
How much is 780's dog training?
A: Sessions are sold by-the-hour with the more time purchased; more affordable; and NO EXPIRY.
Our
pricing chart is in section 2 on this webpage.
Also, members enjoy cheaper pricing.
MEMBERSHIP.
Q:
Why get membership?
A: 1 free personal lesson a month, cheaper prices, & lower boarding & training costs.
Plus, free monthly pack walks & members' only off-leash parks; for focused & continuous socialization.
Q:
Do I have to purchase membership to use 780 services?
A: No, membership offers savings & freebies if wanted.
Q:
Is the cost per dog?
A: No, membership covers all canines in your household for only $250/ yr.
Q:
Can I purchase membership online?
A: No, we can do over-the-phone with a credit card or in-person.
Q:
Once I sign up, is membership charged automatically ever year?
A: No, membership expires 365 days after purchase.
Q:
How do I get free membership?
A: If you register for 3 months of puppy school or if you are a 1
st responder with valid government ID.
FREEBIES.
Q:
Can I save up the monthly freebies?
A: No, they expire every month if not used.
Q:
What can I have for free?
A:
Email us and ask for our free at-home training literature.
Q:
Do the monthly freebies expire?
A: Yes, if not used in the month.
BOARD & TRAIN.
Q:
Can I use the free 1 to 1 lesson for board & train?
A: No, the 1 to 1 lessons are in-person only.
Q:
What's the pricing difference for members?
A: Non-members $40 board, $30 per ½ hr train.
Members $30 board, $25 per ½ hr train.
Basically, members save $15 /day if training once per day.
Q:
How do I know if board & train or private lessons is best?
A: Good question, let's find out together starting with a consult.
BOOKING YOUR CONSULT.
Q:
What do I need to bring?
A: Proof of vaccinations, critter on leash, training treats.
Print, sign, initial 780's
LIABILITY WAIVER.
Q:
What if my canine isn't motivated by treats?
A: Bring whatever motivates most, perhaps a toy.
Don't worry, we'll figure it out in-person.
Q:
Do you want my pet on a collar or harness?
A: Whatever your most comfortable for control.
We don't have a preference, it's your choice.
Q:
Do I bring my dog?
A: Yes, we'll get straight to work.
We won't waste your time.
Q:
How much are consults?
A: $25
Q:
What days do you book consults?
A: Sunday to Friday, 10am onwards just closed Saturdays.
Q:
Can I book weekends, evenings, holidays?
A: Yes, we're available.
Q:
How do I book my ½ hr training consult?
A: Call 780-887-8805 or
email us.
Q:
What if I'm not ready to book a consult yet?
A: Perhaps
read 75+ reviews for 780's dog training.
CONTACT US.
Q:
How can I get more information not listed here?
A: Good question,
contact us.
CONSULTATIONS.
Q:
Are consults mandatory?
A: Yes, 1 consult minimum.
Q:
How long do the consults take?
A: About 10 minutes of the owner's time on drop-off as we focus more on the pet while they're left with us for a minimum of 2 hrs.
(Scroll down in this box to keep reading.)
Then we can provide meaningful information on pick-up to aid the decisions making process.
Q:
What days do you book consults?
A: Sunday to Friday by appointment only.
OUR GUESTS.
Q:
Does 780 board puppies?
A: Yes, ages 3 months+ if they are potty trained. For younger pups, best to hire an in-home pet sitter.
Q:
Does 780 allow intact male or female dogs?
A: Yes, the choice to neuter, spay, or alter to breed standards is the owners.
Just let us know so extra pre-cautions can be taken.
Q:
Does 780 take reactive or aggressive dogs?
A: Yes, our caregivers & amenities specialize in the more challenging temperaments.
Q:
Does 780 welcome Pit Bulls?
A: Yes, we partnered with PBFL for 8 years, all breeds are welcome.
Q:
Does 780 take high-drive K9's?
A: Yes, our members include EPS & RCMP canines. We also have personal protection K9's of our own.
PRICING.
Q:
Does the money-back guarantee include overnight stays?
A: No, only the initial day consult, and if requested in-person before leaving.
Q:
Why does 780 charge $5.00 for owner supplied raw food?
A: Fees cover daily fridge, freezer, sanitization, & handling responsibilities.
ENRICHMENT.
Q:
Do I have to pay for my dogs to get attention & exercise?
A: No, enrichment options are bonus attention for our guests.
For example, Huskies need to run all day if not pulling a sled, so, we offer extra exercise options.
Some sensitive dogs require 1-on-1 attention to bloom while others do better by less "hands-on" focus.
Q:
How often do the guests get out for exercise & potty breaks?
A: Our octagon design allows us to provide outside time frequently without affecting efficiency.
Also, we consider age, breed(s), age, overall sociability, & the weather.
Q:
What time is first and last let-out?
A: Typically, 630AM & 9ish PM. Special needs such as puppies, seniors, or medications, can be requested.
Q:
What is the size of the indoor resting areas?
A: Our custom crates are approximately 6'L x 3'W x 3.5'H and we can remove wall(s) for double or triple the sq footage.
MEMBERSHIP.
Q:
Do you have to purchase membership before visiting 780?
A: No, first book a consult by email, then we can discuss membership details in-person. Same goes for honorary 1st responders, start with an email.
Q:
Is the cost per dog?
A: No, membership covers all canines in your household for only $250/ yr or $1 for honorary first-responders.
Q:
What is the difference between board & daycare monthly freebies?
A: In daycare we may mix social butterflies but with boarding they don't intermingle.
Essentially, members enjoy 2 free days of pet care per month.
Q:
Can I stack multiple freebies in 1 stay?
A: No, the idea is to have owners, pets, & service providers meet more frequently, not just get free stuff.
ENVIRONMENT.
Q:
Does 780 have air-conditioned rooms?
A: Yes, Wi-Fi monitors air conditioning during summer & heat in winter.
Q:
Does 780 have in-floor heating?
A: No, this can cause a medical concern known as "hot spots".
Q:
Does 780 mix canine guests?
A: No, mixing 30+ strange dogs leads to fights, every k9 has their own indoor & outdoor areas.
Q:
Can multiple dogs share space together?
A: Yes, we can remove walls so that canines from the same household can lodge together.
Just let us know if they need to be fed separately or any other quirks to ensure cohesiveness during their stay.
IN THE COMMUNITY.
Q:
What awards has 780 won?
A:
People's Choice 2016,
Best Business 2019-26,
Best Facility Central Alberta 2021, &
Canadian Pet Community Award 2023.
Q:
What accreditations & certifications does 780 hold?
A:
Better Business Bureau,
Edmonton Chamber of Commerce,
IACP,
PetsCanada,
CAPDT,
Kennel Management, &
Certified Master Trainer.
Q:
What reference letters does 780 hold?
A:
PBFL,
SCARS,
PMRF,
4H Alberta, &
DCAS.
CONSULTATIONS.
Q:
Are consults mandatory?
A: No.
We recommend meeting staff, viewing amenities, and experiencing 780's style
before registration.
This helps critters learn faster and increase owner's peace of mind.
Q:
How much is a consult?
A: $25 if you want to meet before signing up for class.
(Scroll down in this box to keep reading.)
Alternatively, 1 free private lesson per registration.
Q:
Does the 100% money-back guarantee apply to registration?
A: No, consultations only.
SCHEDULE.
Q:
When do courses start?
A: The 1
st Sunday of every month (by registration only)
| Basics: |
10:00 - 10:45am |
| Scent: |
11:00 - 11:45am |
| Agility: |
1:00 - 1:45pm |
| Rally: |
2:00 - 2:45pm |
Q:
Can I make up a missed lesson?
A: Yes, in the next month's class, just send an email to confirm the date.
Q:
What is the fee to make-up a lesson?
A: No charge.
REGISTRATION.
Q:
How do I register?
A: Just click on the 'Register Now' button for a specific class.
We will email to confirm.
Q:
Can I register late?
A: Perhaps. Depends on
how late & class size.
Best to email us asap.
Q:
What are the requirements?
A: Just 3.
1. Proof of 1
st set of vaccinations.
2. Certificate of health or receipt for flea & tick treatment from your vet.
3. Meet the age range specific to class type.
| Basics: |
9 weeks - 6 months |
| Scent: |
6 months - 1 year |
| Agility: |
6 months - 1 year |
| Rally: |
9 months - 1 year |
PRICING.
Q:
How much is tuition?
A: $150 per month.
Also, $25 savings per consecutive registration if wanted.
Q:
Is that per lesson or month?
A: Per month.
Depending on the type of class either 6 or 4 lessons in one month.
Q:
Do I have to sign up for multiple months?
A: No, but all puppies benefit from continuous socialization & training in their first year.
Also, free membership after 3 months in-a-row.
MEMBERSHIP.
Q:
What are benefits of 780 membership?
A: 1 free board, daycare, & train consult per month for one year.
Also, cheaper rates for all services.
Q:
Do I have to purchase membership to use 780 services?
A: No, membership offers savings & freebies if wanted.
Q:
How do I get free membership?
A: If you register for 3 months of puppy school or if you are a 1
st responder with valid government ID.
SOCIALIZATION.
Q:
Who can attend class?
A: Bring your whole family.
Q:
Children, too?
A: Yes, exposure to kids is beneficial for all puppies.
FREEBIES.
Q:
What's free?
A: 1 free board, train, daycare consult per registration.
Also,
email us for free at-home literature.
Q:
What if I sign-up for multiple months?
A: Then your puppy gets more freebies.
Q:
Do the freebies expire?
A: Not until used.
IN THE COMMUNITY.
Q:
What awards has 780 won?
A:
People's Choice 2016,
Best Business 2019-26.
Q:
What accreditations & certifications does 780 hold?
A:
Better Business Bureau,
Edmonton Chamber of Commerce,
IACP,
PIJAC,
CAPDT,
Kennel Management, &
Certified Master Trainer.
Q:
What reference letters does 780 hold?
A:
PBFL,
SCARS,
PMRF,
4H Alberta, &
DCAS.
PRIVATE LESSONS.
Q:
If my puppy is reactive or aggressive can they still attend 780?
A: Yes, we specialize in aggression.
Let's meet for a consult to determine whether private or group lessons are best for everyone.
CONTACT US.
Q:
How can I get more information not listed here?
A: Good question,
contact us.
OUR GUESTS.
Q:
Does 780 take puppies?
A: Yes, 780 welcomes all ages from 12 weeks to seniors.
Q:
Can 780 supervise intact males or females in heat?
A: Yes, the choice to neuter, spay, or alter to breed standards is the owners.
Also, our amenities offer communal, semi-private, or exclusive intermingling.
(Scroll down in this box to keep reading.)
Especially if your female's in season, let us know to accommodate.
Q:
Can 780 house reactive or aggressive dogs?
A: Yes, our staff & facilities specialize in the more challenging temperaments.
Also, we can provide leashed-walks to ensure safe social-time rather than free play.
Q:
Can 780 safekeep Pit Bulls?
A: Yes, we partnered with PBFL for 8+ years, all breeds are welcome.
Q:
Can 780 accommodate high-drive K9's?
A: Yes, our members include 1
st responder canines such as Search & Rescue, EPS, & RCMP furballs.
We also have Personal Protection K9's of our own.
FACILITIES & STAFF.
Q:
Does 780 have indoor & outdoor amenities?
A: Yes, we have 2 octagon buildings & 4 fenced dog parks.
Q:
Are staff certified?
A: Yes, we have the knowledge & skills to teach any canine to any level of professional service.
ENVIRONMENT.
Q:
Does 780 have air-conditioned rooms?
A: Yes, Wi-Fi monitors air conditioning during summer & heat in winter.
Q:
Does 780 have in-floor heating?
A: No, this can cause a medical concern known as "hot spots".
Q:
Can multiple furballs share space together?
A: Yes, we can remove walls so that canines from the same household can lodge together.
Just let us know if they need to be fed separately or any other quirks to ensure cohesiveness during their visit.
PRICING.
Q:
Can guests be picked up or dropped off outside regular hrs?
A: Possibly, the more notice given helps everyone, and yes, we charge $20.
Q:
Why does 780 charge $5.00 for owner supplied raw food?
A: Fees cover daily fridge, freezer, sanitization, & handling responsibilities.
Q:
How much is the daily rate?
A: $25 non-members or $20 for members. Each consecutive pet is $2.50 less.
MEMBERSHIP.
Q:
Why get membership?
A: 1 free day visit, board, & personal lesson per month. Plus, services are cheaper.
Also, free monthly pack walks & members' only off-leash parks; for focused & continuous socialization.
Q:
Do you have to purchase membership to use 780 services?
A: No, membership offers savings & freebies if wanted.
Q:
Is the cost per dog?
A: No, membership covers all canines in your household for only $250/ yr.
Q:
Can I purchase membership online?
A: No, we can do over-the-phone with a credit card or in-person.
Q:
Once I sign up, is membership charged automatically ever year?
A: No, membership expires 365 days after purchase.
Q:
How do I get free membership?
A: If you register for 3 months of puppy school or if you are a 1
st responder with valid government ID.
FREEBIES.
Q:
Can I save up the monthly freebies?
A: No, they expire every month if not used.
Q:
Do the monthly freebies expire?
A: Yes, if not used in the month.
DAY TRAINS.
Q:
Do I have to pay for my critter to get attention & exercise?
A: No, enrichment options are bonus attention for our guests.
For example, sensitive rescues bloom from extra petting time in the intro-phase.
Working breeds benefit from 1-on-1 attention geared to their genetics such as scent detection or agility.
Behavioural.
Q:
What behaviour patterns & issues can 780 help with?
A: Separation anxiety, destructive, hyper-active, barking, digging, jumping, fence fighting, human & dog reactive, resource guarding, dangerous adult dogs, impulse control, focus, fearful, excitable.
Commands.
Q:
What commands can 780 help with?
A: Basic, intermediate, & advanced.
Crating, leash manners, sit, down, heel, come, drop, take, fetch, speak, tug, leave-it.
Advanced skills.
Q:
What do you mean by advanced skills?
A: Socialization, integration, service, therapy, emotional support, guide, good neighbour testing, protection, guard, k-9, police, search and rescue, tracking, agility, scent detection, leash reactivity.
Q:
Can 780 help with showing in the ring?
A: Yes, we help the handler to dog relationship through communication for Gaiting, Stacking, & Judges Exam results.
Methods.
Q:
What kind of training methods does 780 use?
A: Every dog is unique.
Depends on age, sex, breed(s), drives, history, personality, core characteristics, & trust in your relationship.
BOOKING YOUR CONSULT.
Q:
Are consults mandatory?
A: No, just a recommendation to provide peace of mind.
Q:
How long do the consults take?
A: About 10 minutes of the owner's time on drop-off as we focus more on the pet while they're left with us for a minimum of 2 hrs.
Then we can provide meaningful information on pick-up to aid the decision making process.
Q:
What days do you book consults?
A: Sunday to Friday, just closed Saturdays.
Q:
How much are consults?
A: $25
Q:
Do I have to pre-pay before booking a consult?
A: No, pay after the service if you're happy.
Q:
If I'm not happy with my consult, do I have to pay?
A: No, If not completely satisfied with your consult, enjoy our 100% money-back guarantee.
Q:
Do I bring my critter?
A: Yes, we concentrate on man's best-friend.
Q:
How do I book my consult?
A:
Email us.
Q:
What if I'm not ready to book a consult yet?
A: Learn more
about 780 and
boarding, and
training, and
classes, and
daycare.
CONTACT US.
Q:
How can I get more information not listed here?
A: Good question,
contact us.
IN THE COMMUNITY.
Q:
What awards has 780 won?
A:
People's Choice 2016,
Best Business 2019 &
2020.
Q:
What accreditations & certifications does 780 hold?
A:
Better Business Bureau,
Greater Parkland Regional Chamber,
IACP,
PIJAC,
CAPDT,
Kennel Management,
Certified Master Trainer, &
Pet First-Aid.
Q:
What reference letters does 780 hold?
A:
PBFL,
SCARS,
PMRF,
4H Alberta, &
DCAS.
MEMBERSHIP.
Q:
Do you have to purchase membership to use 780 services?
A: No, new clients can try a $25 board consult, $25 train consult, or $45 B'n'T assessment with our 100% money back guarantee.
Low-energy
house pets can try 2 consults / assessments and high-drive working breeds can try up to 4 consults / assessments before transitioning to membership.
Puppies under 6 months can try 1 consult / assessment before signing-up.
Each consult / assessment can be re-invested into the cost of membership if transitioned on the same day of your last consult / assessment.
Membership is mandatory if you want to meet after the initial consults / assessments since we are Edmonton's first members-only kennel.
All consults & assessments are by appointment only.
(Scroll down in this box to keep reading.)
Q:
Is the cost per dog?
A: No, membership covers all canines in your household for only
$250/ yr.
Or $1 honorary membership for 1st responders, rescue group partners, & puppies currently enrolled in 780's puppy school.
Q:
Why get membership?
A: Because you want a relationship with your local kennel focused on what's best for your innocent animal.
The same canine guests, human visitors, & certified kennel masters help reduce stress for all.
Plus you get 1 free day of board, 1 free lesson per month, guaranteed reservations, & priority training scheduling.
Q:
Can we stack freebies in the same visit?
A: No, the idea is for all of us to meet more often to maintain familiarization and reduce stress, not just save a buck.
Q:
Can I save up the monthly freebies?
A: No, they expire every month if not used.
Q:
Can I use a free monthly lesson for B'n'T?
A: No, the idea is to help folks bond with their unique unicorn, so monthly lessons are 1-on-1 with you present.
But you can use your monthly board freebie, just let us know in the reservation request.
Q:
Can I purchase membership online?
A: No, in-person only.
Q:
Can I get membership before a consult / assessment?
A: No, the membership includes your unique unicorn, so, 1 consult / assessment minimum.
Q:
Once I sign up, is membership charged automatically every year?
A: No, membership expires 365 days after purchase.
Q:
How do I get the $1 honorary membership?
A: Book a consult / assessment online and share that you are a 1st Responder with valid government ID, or Rescue Group partner.
Or that you're planning to register your whelp for 780's puppy school after your initial consult / assessment.
Q:
Are there any refunds for anything whatsoever?
A: No, you're happy with each consult / assessment and made multiple informed decisions before investing in 780.
BOOKING YOUR CONSULT / ASSESSMENT.
Q:
Are consults mandatory?
A: Yes, we want your family to try at least 1 consult / assessment before transitioning to membership.
Q:
What days do you book?
A: Sunday to Friday, just closed Saturdays.
Yes, we're open all holidays, that's when families need a reliable safe place.
Q:
How much are consults / assessments?
A: $25
per pet, per service, or save $5 and book an assessment for $45.
Q:
Do I have to pre-pay before booking?
A: No, pay after the service if you're happy.
Q:
If I'm not happy with my consult / assessment, do I have to pay?
A: No, If not completely satisfied on the day of your consult / assessment, enjoy our 100% money-back guarantee.
Q:
Do I bring my critter?
A: Yes, we concentrate on man's best-friend.
Q:
How do I book my consult?
A:
Email us.
Q:
I tried calling instead, but no one answered.
A: We don't pick up the phone as we're busy with the dogs on-hand, just like we'll concentrate on your critter when they're here.
Q:
What if I'm not ready to book a consult / assessment yet?
A: Learn more
about 780 and
boarding, and
training, and
classes.
Q:
What is the difference between sleepovers, same-day training, & puppy stay-cations?
A:
Sleepovers are for overnight, weekend, or longer boarding
stays with training / enrichment.
The rate is calculated as $45 board + $30 train = $75 per calendar day.
Same-day training is a single day
visit with training / enrichment provided after 7-9am drop-off and before 4-6pm pick-up.
Day trains are calculated as $22.50 per day + $30 per train = $52.50.
Puppy stay-cations are for whelps under 6 months whether visiting for a single day or staying for overnights.
Puppy stay-cation rates are calculated as $22.50 per day + $30 per train = $52.50.
These are starting rates, we can discuss all socialization, enrichment, & training options available during the assessments.
Q:
How come 780's Freestyle Board 'n' Train is so much cheaper than everyone else?
A: Because we've decided to clean up the cash-grab industry by being transparent with pricing per day, per training, per enrichment, to reveal the shady practices taking advantage of innocent animals and families in Greater Edmonton.
Also raising awareness of misleading/ vague offers for the general care each dog will receive in the foreign environment, with a stranger, claiming their ability to wash-away their genetics & learned behaviors.
Specializing in the high-drive working class and dog sport breeds that are often preyed on with terms such as aggression, reactive, or dangerous.
All breeds, behaviors, & personalities are welcome.
We encourage repeat visits for all services rather than one-stop-cure-all's.
IN THE COMMUNITY.
Q:
What awards has 780 won?
A:
People's Choice 2016,
Best Business 2019-2026,
Best Facility Central Alberta 2021,
Canadian Pet Community Awards 2023.
Q:
What accreditations & certifications does 780 hold?
A:
Better Business Bureau,
Greater Parkland Regional Chamber,
IACP,
PIJAC,
CAPDT,
Kennel Management,
Certified Master Trainer, &
Pet First-Aid.
Q:
What reference letters does 780 hold?
A:
PBFL,
SCARS,
PMRF,
4H Alberta, &
DCAS,
HLH,
FTLODR.
CONTACT US.
Q:
How can I get more information not listed here?
A: Good question,
contact us.
Q:
Can't I just drive-by demanding a tour or pretending to volunteer?
A: No, by appointment for private members-only, with security cameras, motion detectors & gated entrances.
Q:
But online forums suggest to just pop-by unannounced otherwise they claim you have something to hide.
A: Do you want your innocent animal boarding & training or enjoying puppy classes being interrupted by random zombies and off-leash flea bags?
Sorry, there's no room at the inn.